Terms of Service

Scope of Service

These terms govern your use of Luxteria's website and any concierge service engagement with Luxteria LLC.

They apply to all visitors to luxteriaconcierge.com and to all clients who engage Luxteria LLC for concierge coordination services in Florida or elsewhere. By accessing this website or entering into a service engagement with Luxteria, you agree to these terms. If you do not agree, do not use the website or engage the firm's services.

These are the Luxteria terms of service for the business operating under the legal name Luxteria LLC, founded in 2023, and headquartered in Florida.

How Luxteria's Coordination Model Works

Luxteria coordinates third-party service providers on a client's behalf — it does not directly provide every service it arranges.

This is an important distinction. When Luxteria books a private jet, secures a yacht charter, arranges a restaurant reservation, or coordinates an event vendor, Luxteria is acting as a coordinator — not as the aviation operator, vessel owner, restaurant, or vendor. The coordination-only service model means that Luxteria's responsibility relates to the quality and professionalism of its coordination work. The actual performance of the third-party service rests with that provider.

This structure is standard in the concierge and lifestyle management industry. It is not a limitation on Luxteria's commitment to its clients. It is a description of how the engagement works. Luxteria applies rigorous vetting to every vendor relationship it manages. Once a third-party service is underway, the terms governing that service's performance belong to the provider delivering it.

Clients are encouraged to review this section before their first engagement. Understanding the coordination structure eliminates the most common source of post-service confusion in concierge relationships.

Acceptable Use

This website and Luxteria's services may only be used for lawful purposes.

You may not use this website or any service engagement to facilitate illegal activity, transmit harmful or fraudulent content, impersonate another person, or interfere with the website's technical systems. Luxteria reserves the right to terminate website access or service engagements for any violation of these acceptable use standards. The Florida concierge engagement terms described here apply to all service relationships regardless of how they are initiated — by phone, email, web form, or in person.

Intellectual Property

All content on luxteriaconcierge.com is owned by Luxteria LLC.

This includes service descriptions, branding, copy, and any proprietary content published on the site. You may not reproduce, distribute, or repurpose Luxteria's website content without written permission. The Luxteria name, brand identity, and service materials are protected intellectual property under applicable law.

Liability Limitation

Luxteria's liability is limited to the scope and value of its coordination services.

A liability limitation clause defines the maximum financial exposure a service provider accepts for errors or omissions in its work. This is a standard element of professional services agreements. For Luxteria, that limitation reflects the coordination-only structure described above. Luxteria is not liable for the performance failures of third-party vendors it coordinates on a client's behalf, provided Luxteria exercised reasonable professional judgment in sourcing and managing that vendor relationship.

Luxteria LLC carries general liability coverage. This coverage reflects the firm's current stage and scope of operations. Clients with specific insurance requirements for high-value engagements are encouraged to raise those requirements before an engagement begins.

To the maximum extent permitted by Florida law, Luxteria's total liability for any claim arising from a service engagement shall not exceed the fees paid to Luxteria for the specific service giving rise to that claim.

Indemnification

By engaging Luxteria's services, you agree to hold Luxteria LLC harmless from claims arising from your own conduct.

This includes any misrepresentation provided during onboarding, any misuse of services arranged on your behalf, and any third-party claims arising from activities you directed Luxteria to coordinate. This indemnification obligation survives the termination of any service engagement.

Governing Law

These terms are governed by the laws of the State of Florida.

All service relationships with Luxteria LLC — regardless of where a client resides — are governed by Florida law. This is the applicable jurisdiction for all Luxteria LLC service terms and any legal matters arising from a client engagement or use of this website.

Dispute Resolution

Disputes between clients and Luxteria will first be addressed through direct, good-faith communication.

The dispute resolution process begins with a written notice sent to office@luxteriaconcierge.com describing the nature of the dispute and the resolution sought. Luxteria will respond within a reasonable timeframe. If direct resolution is not reached, disputes will be subject to mediation in Florida before any formal legal proceedings are initiated. Both parties agree to participate in mediation in good faith before pursuing litigation. Proceedings, if they occur, will take place in Florida under Florida law.

Changes to These Terms

Luxteria may update these terms as the business grows and its services evolve.

When these Luxteria terms and conditions are updated, the revised version will be published at this URL with an updated date at the top. Continued use of the website or continued service engagement after updated terms are posted constitutes acceptance of those updates. Clients with active engagements will be notified of material changes by email to the address on file.

Contact Us About These Terms

Questions about these terms can be directed to Luxteria LLC directly.

Reach us by email at office@luxteriaconcierge.com or by phone at 732-730-4376. For written inquiries about the concierge service agreement terms or any specific provision in this document, email is the preferred channel. We will respond promptly.