Miami Villa Pre-Arrival Concierge: What We Set Up Before You Land

The first hours of a trip decide how the whole stay feels. If the fridge is empty, the car seat is missing and nobody knows where dinner is, the first day is lost. LUXTERIA Concierge • Miami sets up the villa and the first days before you land, so you walk in and start your holiday. This is what we usually prepare.

Call 305-465-5555 or WhatsApp wa.me/13054655555. A real person replies within 15 minutes.

Before you fly

• A short call or chat. We ask about the group, the children, food, allergies, the plans for the week and anything that matters to you.
• A simple plan. You get one message with the arrival, the first dinner and the bookings for the week.
• One contact. The same person looks after you from planning to checkout.

Arrival day

• Airport pickup. A driver meets you, helps with bags and takes you straight to the villa. For bigger groups we send a Sprinter. See airport VIP meet and greet and Sprinter pickup.
• Check-in. The house is ready, the air is on and someone shows you how everything works.
• The first meal. A chef dinner at the villa or a table booked nearby, so nobody has to think about food after a flight.

The kitchen and the house

• Stocked kitchen. Groceries, fruit, drinks, coffee and the brands you like, bought before you arrive.
• Special diets. Kosher, vegan, gluten free and allergy needs are handled from the start.
• Flowers and small touches. A birthday cake, a bottle on ice or a welcome note when it fits the trip.

Families with children

• Baby and child gear. Cribs, high chairs, strollers and car seats set up before you arrive.
• A nanny or babysitter on request, so parents can have an evening out.
• Easy days. Beach days, the yacht and outings planned around nap times and meals. See family services.

Bookings for the week

• A private chef for some or all meals. See private chefs.
• A yacht day on Biscayne Bay. See our yachts.
• Restaurant tables for the nights you want to go out. See restaurant reservations.
• Wellness at home. Massage, a trainer or a barber at the villa. See wellness and recovery.

Why it matters most in a villa

A hotel has a front desk, and a private villa does not. That is the point of a villa, but it also means someone needs to plan the details. With a concierge, you get the privacy of a home and the care of a good hotel. Off-market villas are available on request. See our villas and personal concierge.

FAQ

How early should we send our requests?

A week before arrival is ideal. For holidays and big event weeks, send them as early as you can.

Can you stock the villa with specific brands?

Yes. Send a list or tell us what you like, and we buy it before you arrive.

Do you only do this for your own villas?

We do it for every villa we book, and we can help guests staying in other homes too. Ask us.

Can you arrange kosher food?

Yes. We arrange kosher groceries and a kosher chef on request.

Is someone on call during the stay?

Yes. Your concierge stays in touch the whole time and replies within 15 minutes.