Skip to content

Journal · · 4 min read

Planning a Miami Stay Together: A Handover Checklist for Families and Assistants

One family member books dinner. An assistant updates the airport pickup. Another guest tells the chef that two more people are coming. Everyone is helping, but three different…

Living room with sliding glass walls to the garden, Villa Venetian, Venetian Islands, Miami Beach

One family member books dinner. An assistant updates the airport pickup. Another guest tells the chef that two more people are coming. Everyone is helping, but three different versions of the evening are now circulating.

When several people coordinate a Miami stay, the useful question is not simply who has the concierge’s number. It is who can approve a change, which details are confirmed and where the current plan lives. This handover checklist helps families and assistants keep those decisions clear when working with a personal concierge in Miami.

Choose a coordinator and a backup

Nominate one person to collect requests and one backup for times when that person is flying, resting or unavailable. This need not be the person paying. Keep spending authority separate: the coordinator may gather options while another person approves charges.

Agree which changes need approval. An earlier breakfast might be straightforward; adding guests to a dinner, changing a vehicle or extending staff hours can affect cost and availability. Tell the concierge who can authorize those decisions rather than expecting the team to infer authority from a group chat.

A practical opening note is: “Please send options to our coordinator. Only the named approver can authorize additional charges. If either person is unavailable, contact our backup before changing anything.” Adapt that instruction to the actual arrangements you agree.

Build a short handover note, not a message archive

The next person should not have to read a week of chat history to understand tonight. Use a brief working note with these headings:

  • People: coordinator, backup and spending approver, with their preferred contact method.
  • Confirmed: service, date, local time, party size and the latest written confirmation.
  • Pending: the unanswered question, who is handling it and when a decision is needed.
  • Constraints: dietary requirements, practical access needs and any restrictions relevant to that service.
  • Changes: what was replaced, when it changed and who approved it.

Distinguish “requested” from “confirmed.” A screenshot of a suggested restaurant time is not a reservation, and asking for a larger car does not mean one has been assigned. Keep the latest confirmation beside each item and mark superseded arrangements clearly.

Send changes with their consequences attached

A useful change request identifies the original arrangement and the replacement you want. “Move dinner later” leaves questions open. “For Tuesday’s dinner for six, can we request a later time? Please show any available alternatives and charges before replacing the current reservation” gives the coordinator something concrete to resolve.

For transport, distinguish a changed flight time from a changed pickup time, include the correct airport and confirm the number of passengers and bags. Consult the chauffeur service options when the group or route changes rather than assuming the original vehicle still fits.

For meals, pass on the revised guest count and the relevant dietary requirements. Do not let a casual addition in a family chat become an uncommunicated extra place at the table. A private chef request should identify the occasion, service time and requirements that need direct confirmation.

Keep private details on a need-to-know basis

The shared itinerary should not become a store of passport images, payment information, door codes or children’s personal details. Give a provider only what is required through an appropriate agreed channel. Ask before forwarding another person’s contact details or sensitive preferences.

When a nanny or personal assistant is requested, define the task, hours, location and responsible adult or decision-maker. LUXTERIA can arrange this support, including for short stays, subject to confirmation. A household handover should not assume that a staff member has authority to approve spending, release a child or change plans.

Close the handover before going offline

Ask the backup to acknowledge what is confirmed, what remains open and which decisions they may make. Use Miami local time in the note so someone traveling from another time zone does not reinterpret the schedule. At the next handover, update the same working note rather than creating a competing itinerary.

This checklist can also help when you booked your accommodation elsewhere. LUXTERIA’s concierge is available independently of a villa booking and serves South Florida. For household-specific preparation, see our villa concierge services.

Send your dates, the services you need and the person coordinating your group. A real person replies within 15 minutes. That is a response commitment, not a promise that every requested booking or change can be completed in that time.

Written by

Isaac Weinberg, founder of Luxteria Concierge. 5 years of experience arranging villas, yachts, staff and events across South Florida.

Planning a Miami stay?

Share your dates and we will take it from there, 24/7.

A real person answers · 24/7

Plan My Trip

I am interested in

Phone or email, whichever you prefer. A real person replies, 24/7.