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Journal · · 3 min read

Questions Homeowners Should Ask a Miami Luxury Property Manager

Handing your home to a manager is a big decision. The right questions in the first call tell you more than any brochure. Use this list when you…

Entrance courtyard at Villa Island in Las Olas

Handing your home to a manager is a big decision. The right questions in the first call tell you more than any brochure. Use this list when you interview property managers in Miami, Miami Beach, Brickell, Fort Lauderdale, Hollywood, Boca Raton, West Palm Beach, Sunny Isles Beach, Surfside, Bal Harbour, Bay Harbor, Golden Beach and Aventura.

This page is the interview list. For how we run homes, see luxury property management in Miami. For rental operations details, see luxury short-term rental management.

Questions about getting bookings

  1. Where will my home be listed? (Look for Airbnb, Airbnb Luxe, VRBO, Booking.com plus direct guests.)
  2. Who writes the listing and shoots the photos?
  3. How do you set the nightly rate across seasons and events?

Questions about guests

  1. How do you screen guests and enforce the house rules?
  2. Who meets guests at check-in? (In person, or a lockbox?)
  3. Who answers guests at night and on weekends?

Questions about the home

  1. Do you have your own team for pool, garden and repairs, or do you call whoever is free?
  2. How is cleaning checked between stays?
  3. What happens if a guest damages something?

Questions about money and reporting

  1. What is the fee, and what exactly does it cover?
  2. How often do I get payouts and statements?
  3. Can I block dates for my own use?

Our answers

We manage everything from A to Z: listing on Airbnb, Airbnb Luxe, VRBO and Booking.com plus our own direct guests, in-person check-in, and our own team for pool, garden and repairs. About 70% of our bookings come directly from LUXTERIA’s own clients, not only from booking platforms. The management fee starts at 20%. We have worked in South Florida for 5 years, hold 97 Google reviews (5.0) and reply within 15 minutes. Tell us about your home.

FAQ

What should I ask a luxury property manager in Miami?

Ask where your home will be listed, who checks guests in, who handles the pool, garden and repairs, how guests are screened, what the fee covers, and how often you get reports and payouts.

How much does luxury property management cost in Miami?

Fees vary by company and by what is included. At LUXTERIA the management fee starts at 20%, covering the full operation from listing to guest care.

Does a property manager list my home on Airbnb?

Ours does. We list on Airbnb, Airbnb Luxe, VRBO and Booking.com, and also offer the home to our own direct guests. About 70% of our bookings come directly from our own clients.

Send your dates. We reply within 15 minutes.

Written by

Isaac Weinberg, founder of Luxteria Concierge. 5 years of experience arranging villas, yachts, staff and events across South Florida.

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